At Life is Tech USA, Inc. (“Life is Tech USA” or “we”), we are committed to protecting the privacy of our users.
1. Information We Collect
In the course of providing the Services, we automatically collect anonymous information about your usage of the Website and the Services. Any information we collect is only in furtherance of our legitimate interest of providing you with the Website and the Services. We do not ever sell or rent your information. We will collect your email address, phone number, address, state of residence, gender, and age range, as well as other information that we may collect or receive from you through our communications.
a. Account information
To take full advantage of the Website and the Services, you are required to create an account. This account provides you access to our Services, allows you to access our Services from multiple devices, and allows multiple people to use the Services on the same device. To create your account, you must purchase materials necessary to use the Services and provide us with a valid email address.
b. Automated information
In order to continue to improve the Services, we may automatically collect and aggregate non-personally identifiable information pertaining to how you use the Website and the Services. This information may include, for example, duration and frequency of usage, server log entries, and information about your device, including web browser version, and operating system. We may also collect IP addresses. Automatically collected and aggregated information may be processed by our professional database and application analytics services (e.g.,Amazon Web Services andGoogleAnalytics) or by our customer service system (e.g.,Zendesk) to help us provide you with the Website and the Services.
c. Commercial use
We do not use or share any data, including automatically collected information, for commercial purposes, including targeted, tracking, behavioral or contextual advertising. Automatically collected information is aggregated and retained solely for analytical purposes to help us improve the quality of the Website and the Services.
d. Sales data
When you purchase the Services and their related materials, we collect information about this purchase, including name, phone number, shipping address and amount spent. We do not collect payment or billing information, such as your credit card. All payment processing is handled byShopify, per Shopify Terms of Services.
2. How We Use Your Information
We may also use your information to provide support related to the Services, protect users and enforce the Terms of Service (“Terms”), promote safety, and communicate with you.
3. How We Disclose, Store and Process Your Information
a. Service providers
We share your non-personally identifiable usage data with our trusted server and product analytics vendors (e.g., Amazon Web Services and Google Analytics) who provide services to Life is Tech to support and improve the Website and Services. In addition, we share your personally identifiable information with certain third-party service providers in connection with the provision of the Website and Services. For example, we share your address with a delivery company to deliver materials to you and may share your email address or other contact information with Zendesk or others to provide customer service or support to you. These service providers will only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure this information. We do not share your data with advertisers. No personally identifiable information is collected or shared with analytics providers.
b. Affiliates and acquirers of our business or assets
If we become involved in a business combination, securities offering, bankruptcy, reorganization, dissolution or other similar transaction, we may share or transfer your information in connection with such transaction. Any user that has signed up for an account and shared their email address with us will be notified in this case, and will have the option to delete their account and data.
c. Legal requirements
We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that such disclosure is reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may also retain, preserve or disclose your information if we determine that disclosure is reasonably necessary or appropriate to prevent any person from harm, to address issues of national security or other issues of public importance, to prevent or detect violations of the Terms or fraud or abuse of Life is Tech or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.
4. How We Protect Your Information
We are concerned about safeguarding the confidentiality of your information. We provide physical, technical, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve the Website and the Services. We also use encryption to safeguard your information throughout your usage of the Website and the Services, including but not limited to account creation and the login page. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
5. Managing your Information
a. Adjust email settings
b. Updating account information
You may update your nickname, email address and other account information by logging into your account. To update any personally identifiable information that is not accessible through your account, please contact us via the email address in Section 10 below.
c. Deleting information and accounts
You may request that your account or any of your personally identifiable information be deleted by contacting us via the email address in Section 10 below. Once deleted, your data cannot be reinstated.
6. Retention of Your Information
We will retain your personally identifiable information for as long as you maintain an account with us and for a reasonable time thereafter. We may retain non-personally identifiable information indefinitely.
8. Your Consent
9. Children’s Online Privacy
The Children's Online Privacy Protection Act of 1998 and its rules require us to inform parents and legal guardians (as used in this section, “parents”) about our practices for collecting, using, and disclosing personal information from children under the age of 13 (“children”). It also requires us to obtain verifiable consent from a child’s parent for certain collection, use, and disclosure of the child's personal information.
At any time, a parent may review the child’s personal information maintained by us, require us to correct or delete the personal information, and/or refuse to permit us from further collecting or using the child's information.
As a parent, you can review, change, or delete your child’s personal information by:
- Logging into your child’s account and visiting his or her account profile page.
- For any personally identifiable information that is not accessible via the account profile page, contacting us via the email address in Section 10 below. To protect the parent’s and/or child’s privacy and security, we may require you, as the parent, to take certain steps or provide additional information to verify your identity before we provide any information or make corrections.
10. Contact Us